Video credits, without the guesswork
What a credit covers, how one-time packs work, and what happens if a generation cannot finish.
One credit, one generation
Each new video generation uses 1 credit, whether you supply one lead portrait or add two optional bandmates. Browsing, preparing photos and saving session settings as a draft do not use credits. Sign in with the same Google account when purchasing and creating your video so your pack and session are kept together.
Choose a one-time pack
The pricing page offers packs of 1, 3 or 10 video credits. These are one-time purchases with no subscription. Check the listed pack price and the final amount, including applicable taxes, in Creem before paying. Your balance updates after payment is verified; returning from checkout alone does not confirm that the payment was received.
Understand a reserved credit
Submitting a video reserves a credit before photos are uploaded to the provider. A successful result uses that reserved credit. If the provider confirms that generation failed, the credit is returned automatically. If a submission is interrupted and its status is uncertain, the credit stays reserved while the submission is checked. View your video history before starting another attempt.
Keep downloads separate from payments
Downloading a completed video or retrying its storage copy does not use another credit. A returned generation credit is different from a card refund. For questions about payments, refunds or an unresolved submission, contact the support address in the site footer and include the order ID or session ID. You never need to email your password, card number or API keys.